PRIVACY POLICY

PRIVACY POLICY
Effective Date: June 1, 2024

At Illinois Lift Equipment, Inc. (“we,” “us,” or “our”), we value the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, www.illinoislift.com (the “Site”), or engage with us through other services we offer.

By using our Site, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

1. Information We Collect

We collect both personal and non-personal information from users of our Site:

1. Personal Information

Personal information refers to data that can identify you directly or indirectly. This may include:

• Contact Information: Name, phone number, email address, and mailing address when you fill out a form or request information.
• Purchase Information: Billing and shipping details, equipment preferences, and payment information.
• Communication Data: Details of your communication with us, including inquiries and requests made via phone, email, or the Site.

1. Non-Personal Information

We also collect non-personal information, which includes:

• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages visited, the duration of your visit, referring URLs, and other browsing actions on our Site.

2. How We Use Your Information

We use the information collected for the following purposes:

• To Provide Services: Responding to inquiries, processing orders, facilitating trade-ins, and handling requests for financing or rentals.
• To Improve Our Site: Analyzing site performance, user behavior, and feedback to enhance user experience.
• Marketing & Communication: Sending newsletters, promotions, and updates related to our products and services (only with your consent where required by law).
• Transaction Processing: Facilitating purchases, order fulfillment, and financial transactions securely.

3. Sharing Your Information

We may share your information under the following circumstances:

• Service Providers: With trusted third parties who help us operate the Site, process transactions, or perform services on our behalf (e.g., payment processors, shipping companies).
• Legal Requirements: If required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to:

• Remember your preferences and login details.
• Analyze traffic and improve the functionality of our Site.
• Provide targeted advertisements based on your interests.

You can choose to disable cookies via your browser settings, but this may limit the functionality of the Site.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or storage of data is completely secure, so we cannot guarantee absolute security. Please use caution when submitting sensitive information online.

6. Your Rights

Depending on your location, you may have certain rights related to your personal information, including:

• Accessing and updating your information.
• Requesting deletion of your personal data.
• Withdrawing consent for marketing communications.
• Objecting to or restricting certain uses of your personal data.

To exercise any of these rights, please contact us at the information provided below.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Site with a new effective date. Your continued use of the Site constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Illinois Lift Equipment, Inc.
Phone: 888.745.0577
Email: sales@illinoislift.com
Website: www.illinoislift.com

By using our Site, you agree to the collection and use of your information as outlined in this Privacy Policy.